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Tier 5 · 5 Skills · 99 Actions

Extended Modules

CRM, customer support, usage-based billing, AI-powered anomaly detection, and real-time analytics dashboards -- the intelligence layer that turns data into decisions.

CRM

18 actions

Full-cycle customer relationship management. Capture leads from any source, track opportunities through your sales pipeline, run campaigns, and log every call, email, and meeting -- all in natural language.

All Actions

add-lead

Capture a new lead from any source

update-lead

Edit lead details or status

get-lead

Retrieve full lead profile

list-leads

Query leads with filters

add-opportunity

Create a sales opportunity

update-opportunity

Update opportunity stage or value

get-opportunity

Retrieve opportunity details

list-opportunities

List all open opportunities

close-opportunity

Mark opportunity won or lost

add-campaign

Create a marketing campaign

add-campaign-lead

Assign a lead to a campaign

list-campaigns

List all campaigns

add-crm-activity

Schedule a CRM activity

add-communication

Log a call, email, or meeting

list-activities

List activities for a lead or deal

pipeline-report

View sales pipeline summary

list-crm-activities

List all CRM activity types

status

Health check for the CRM skill

Example Commands

Add lead from trade show
Convert lead to opportunity
Show sales pipeline
Log a call with prospect

Support

19 actions

Track customer issues from first report to resolution. Define SLAs with priority-based response times, manage warranty claims, schedule preventive maintenance, and surface overdue tickets before they escalate.

All Actions

add-issue

Open a new support ticket

update-issue

Update issue status or assignment

get-issue

Retrieve full issue details

list-issues

Query issues with filters

close-issue

Resolve and close a ticket

add-issue-comment

Add a comment to an issue

list-issue-comments

List all comments on an issue

add-sla

Define a service level agreement

add-sla-priority

Set response/resolution targets

get-sla-status

Check SLA compliance for an issue

list-slas

List all SLA definitions

add-warranty-claim

File a warranty claim

get-warranty-claim

Retrieve warranty claim details

list-warranty-claims

List all warranty claims

add-maintenance-schedule

Create a maintenance schedule

add-maintenance-visit

Log a completed maintenance visit

list-maintenance-schedules

List all maintenance schedules

overdue-issues-report

Show overdue and at-risk tickets

status

Health check for the Support skill

Example Commands

Create support ticket for Acme
Check SLA status
Show overdue issues
Add warranty claim

Billing

19 actions

Usage-based and subscription billing made simple. Define meters and rate plans, record usage events, calculate billable amounts with tiered pricing, manage prepaid balances, and generate invoices automatically.

All Actions

add-meter

Define a usage meter (e.g. API calls)

add-meter-reading

Record a meter reading

list-meter-readings

List readings for a meter

add-rate-plan

Create a pricing rate plan

add-rate-tier

Add a tier to a rate plan

list-rate-plans

List all rate plans

add-usage-event

Log a billable usage event

create-billing-period

Open a new billing period

calculate-billable-usage

Calculate charges for a period

create-billing-adjustment

Apply a billing adjustment

get-customer-prepaid-balance

Check customer prepaid balance

create-invoice-from-usage

Generate invoice from usage data

list-billing-periods

List all billing periods

submit-billing-invoice

Submit and finalize a billing invoice

record-payment-against-prepaid

Record payment to prepaid account

add-prepaid-credit

Add prepaid credit to a customer

get-prepaid-balance

Retrieve current prepaid balance

refund-prepaid-credit

Refund unused prepaid credit

status

Health check for the Billing skill

Example Commands

Add meter for API usage
Record meter reading 1,500 calls
Run billing for January
Check prepaid balance

AI Engine

19 actions

Built-in intelligence for your ERP. Detect anomalies in financial data, forecast cash flow, evaluate business rules automatically, score vendor and customer relationships, and maintain full conversational audit trails.

All Actions

add-anomaly

Flag a detected anomaly

list-anomalies

List all flagged anomalies

confirm-anomaly

Confirm or dismiss an anomaly

add-cash-flow-forecast

Generate a cash flow forecast

get-cash-flow-forecast

Retrieve a stored forecast

add-correlation-analysis

Run a correlation analysis

list-correlations

List all correlation analyses

add-business-rule

Define an automated business rule

evaluate-business-rules

Run all rules against current data

add-pending-decision

Queue a decision for review

list-pending-decisions

List all pending decisions

add-categorization-rule

Create a categorization rule

add-relationship-score

Score a vendor or customer

get-relationship-score

Retrieve a relationship score

update-relationship-score

Recalculate a relationship score

save-conversation-context

Persist conversation context

get-conversation-context

Retrieve saved context

log-audit-conversation

Log conversation for audit trail

status

Health check for the AI Engine skill

Example Commands

Detect anomalies in cash flow
Forecast next 6 months
Score vendor reliability
Evaluate business rules

Analytics

24 actions

Real-time KPIs, dashboards, and trend analysis across your entire business. Track financial ratios, operational metrics, and HR indicators. Compare periods, analyze budget variance, and define custom KPIs -- all queryable in plain English.

All Actions

get-revenue-kpi

Current revenue metrics

get-expense-kpi

Current expense metrics

get-profit-margin

Gross and net profit margins

get-current-ratio

Current assets / current liabilities

get-quick-ratio

Quick (acid-test) ratio

get-debt-to-equity

Debt-to-equity ratio

get-inventory-turnover

Inventory turnover rate

get-days-sales-outstanding

Average collection period

get-days-payable-outstanding

Average payment period

get-working-capital

Net working capital

get-employee-count

Total active employees

get-attrition-rate

Employee attrition rate

get-avg-salary

Average salary across org

get-revenue-trend

Revenue trend over time

get-expense-trend

Expense trend over time

get-cash-flow-trend

Cash flow trend over time

get-financial-dashboard

Full financial KPI dashboard

get-operational-dashboard

Operational metrics dashboard

get-hr-dashboard

HR metrics dashboard

get-period-comparison

Compare two periods side by side

get-budget-variance-analysis

Budget vs actual variance

add-custom-kpi

Define a custom KPI formula

get-custom-kpi

Calculate a custom KPI

status

Health check for the Analytics skill

Example Commands

Show financial dashboard
What's our profit margin?
Compare this quarter vs last
Days sales outstanding

Intelligence built in, not bolted on

CRM, support, billing, anomaly detection, and analytics -- all working together through natural language. Self-host free.

Related: see the architecture in AI-native ERP, the foundation tier that the extended modules build on, the AI accounting story, or comparisons against NetSuite and Odoo.